Elovia DocsBack to site

Sleep score looks wrong

Sleep scoring is duration-first for overnight sessions.

Short power naps are not full nights and use a separate power_nap streak path.

In the app

Mind → Sleep → Sleep / Power Nap

Steps

  1. 1

    Confirm you used the Sleep tab

    Overnight tracking lives under Sleep, not Power Nap.

  2. 2

    Check wake time

    If wake time already passed while the app was closed, the session may auto-finalize with the recorded window.

  3. 3

    Separate naps from nights

    Power naps (10-90 min) should not be compared to full overnight sleep scores.

  4. 4

    Review history

    Open sleep history and trends after nights complete before deciding something is wrong.

Tips

  • Notifications denied still allow tracking without alarm.
  • Connect WHOOP if you want additional sleep/recovery cards on Home insights page 2.

Still stuck?

Open Settings → Help & policies → Contact Elovia. Include your device, OS version, account email, screenshots, and the steps to reproduce.