Health not syncing
Home Activity & recovery and Progress connected health categories need Apple Health and/or WHOOP connected.
After fixing permissions, use Refresh synced data in Help & policies.
In the app
Settings → Apple Health / WHOOP · Help & policies → Refresh synced data
Steps
- 1
Check status rows
Confirm Apple Health Connected / Not connected and WHOOP Connected / Not connected / Setup required.
- 2
Connect in Connected Health
Open the Connected Health modal and connect Apple Health (iOS), WHOOP, and Apple Calendar as needed.
- 3
Refresh
Tap Refresh synced data, then reopen Home insights page 2.
Tips
- Connected Health is not Pro-locked.
- Activity rings in Balance rings modal also depend on health permissions.
Still stuck?
Open Settings → Help & policies → Contact Elovia. Include your device, OS version, account email, screenshots, and the steps to reproduce.